Statement of purpose

STATEMENT OF PURPOSE

 

SERVICE  PROVIDER:

 

NEW FOREST QUAKER CARE HOME LTD
LOCATION NAME & ADDRESS:
QUAKER HOUSE,

40-44 BARTON COURT ROAD,

NEW MILTON,

HANTS. BH25 6NR

CQC PROVIDER ID:
1-101663819
REGISTERED MANAGER & CQC MANAGER ID:
JEANETTE MANNING

CON1-4913372330

TEL:
01425 617656
EMAIL:
jeanette.manning@quakerhouse.org.uk

reception@quakerhouse.org.uk

WEBSITE:
www.newforestquakercarehome.org.uk

 

AIMS & OBJECTIVES OF NEW FOREST QUAKER CARE HOME LTD:
 

Welcome to New Forest Quaker Care Home Ltd. We are a non-for-profit charity organisation.

We are a purpose built home, with both the physical & emotional well-being of older people in mind. Our home opened in 1977 & is situated close to the New Forest & the beaches of Barton on Sea & Milford on Sea.

We offer long & short-term care to a maximum of 38 older people.

Respect & kindness form our guiding ethos & we aim to foster a culture that actively encourages this, to all who live & work in our home.

Our aim is to provide a person centred care service, providing high quality care that meets the needs & wishes of each individual at all times. We are dedicated to providing a service that treats people with respect, dignity & protects their privacy in a safe, environment & to support individual choice & personal decision-making

We open our home to people who are over 65 years old, who may have sensory impairment, physical disabilities, require support & assistance with all aspects of their daily life, who may be frail and/or want the company of seeing other people each day. Seeing a friendly face each day can make the difference to a persons’ well-being. We also provide respite care & end of life support.

Our management team in the home has changed over recent times. The team is now led by our Registered Manager, – Jeanette Manning, she has over 15 years’ experience working in social care.  Jeanette has her Registered Managers’ Award (RMA), Level 4 in Health & Social Care & all mandatory qualifications for the care environment. Her passion is ensuring everybody receives the care they want & should be receiving & that Quaker House is warm friendly home for all that live & visit.

Our business Manager – Charles Keene is a Chartered Accountant with direct experience of working with charities & regulated environments. His knowledge & experience is an asset for Quaker House.

We are supported in our home by a Senior Care team, who are led by our Deputy Manager – Ieva Silina. All our Senior team have a wealth of experience & knowledge in social care.

We have a stringent recruitment procedure in place. Our Care workers are all required to have an Enhanced DBS disclosure, before commencing employment with us. We request references, including the latest employer. All new employees have to provide a full employment history including any gaps there may be. All intended new employees have to complete an induction course & period of shadowing with experienced staff before working with residents on their own. This induction covers all aspects of the company’s policy & procedures, training on moving & positioning, medication, infection control, safeguarding, health & safety & the role of a care worker. Employees of Quaker House continually update their training throughout the year with refresher training courses. This ensures that all our staff are up to date with new regulations, policy & procedures.

We provide specialist training that may be required depending on the Residents we are looking after i.e diabetes, parkinsons, catheter care, continence care, visual impairment, speech impairment.

We work very closely with our local GP surgeries, District Nurses, Occupational Therapists, to ensure we are delivering the highest standard of care possible for our Residents.

We support residents with their medication needs, nutrition & fluids, personal care, emotional & social well -being.

 

REGULATED ACTIVITIES:

 

We are registered by CQC for the regulated activity of:

“ Accommodation for persons who require nursing or personal care”

 

REGISTERED PROVIDER;
New Forest Quaker Care Home Ltd,
40-44 Barton Court Road,
New Milton,
Hanmpshire.
BH25 6NR

01425617656

CQC PROVIDER ID:

1-101663819

 

REGISTERED MANAGER:

Jeanette Manning

CQC MANAGERS ID:

CON1-4913372330

NOMINATE PERSON:

Jeanette Manning


LOCAL CONTACTS:
LYMINGTON SOCIAL SERVICES,
Avenue Road,
Lymington,
Hants.
SO41 9YB
0300

HAMPSHIRE PCT,
Fenwick Hospital,
Ashurst,
Hants.
SO40 7AR
02380 291004

CARE QUALITY COMMISSION (CQC)
Citygate,
Gallowgate,
Newcastle upon Tyne,
NE1 4PA
03000 616161
enquiries@cqc.org.uk

LOCAL GOVERNMENT OMBUDSMEN
PO BOX 4771
Coventry
CV4  0EH0845 602 1983 
advice@lgo.org.uk