People are important

At New Forest Quaker Care Home, we ensure all of our staff are trained to the highest standards across all departments, our care staff will complete the care certificate on starting employment with us. Most will then go on to complete diplomas in health & social care as required from the Care Quality Commission.

Having trained Moving & Positioning Champions among our staff who are able to ensure all staff are confident and competent when assisting residents throughout the home. Gives our staff and residents assurance that we are always doing everything we can to promote independence throughout their daily lives. We use a local training provider to ensure all staff are trained and up to date with the relevant laws and legislation relating to their job role.

Throughout our team we have staff with many years of experience in Health and Social Care teamed with those who are new to the sector, this ensures we are motivated towards providing the highest quality of care, whilst looking into new approaches and ideas. We encourage all our staff to bring new ideas or suggestions to the home, holding regular departmental & all staff meetings which are led by our staff and not the management.

Working as a team across all departments is very important to us, here at Quaker house we have an open door policy throughout the home meaning there is always someone on hand to listen, advise or assist when needed.

We have a thorough recruitment process, all staff are required to hold a current and up to date DBS check (Disclosure and Barring service) before commencing work here at Quaker House. We require references including their latest employer, they must all provide employment history and explain any gaps that there may be.

The employee will then commence shadowing and work alongside an experienced employee for a minimum of two weeks. This part of the recruitment process gives the new employee the chance to see & understand exactly what is expected of them within their job role, also giving them the opportunity to get to know the residents & the home.